Privacy Policy for Swansong Celebrations

Effective Date: 1st May 2026

John Twining (“Civil Celebrant,” “we,” “us,” or “our”) is committed to protecting your privacy when you use our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website services, you consent to the practices described in this policy.

Upon your request and expression of consent, we collect the following data for the purpose of providing services to you. Your data is not used for any other purposes or shared with third parties. It is removed upon your withdrawal of consent or your request to terminate theses services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: When you register with myself for our services or communicate with us, we may collect personal information such as your name, email address, phone number, content of the comments and billing information.

b. Usage Information: We may collect information about your interactions with our website, including your IP address, device information, browser type, and pages visited.

c. This website uses cookies to enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. These are used to improve the user experience on our website.

d. If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

·       give consent on his/her behalf to the processing of his/her data;

·       receive on his/her behalf and data protection notices;

·       give consent to any transfer of his/her data.

2. How We Use Your Information

 We may use your information for the following purposes:

a. Providing Services: We use your personal information to provide you with a celebrancy service and provide customer support.

b. Communication: We may use your contact information to send you notifications, updates, and important information related to our services.

c. Improving Services: We analyze usage data to enhance and optimize our website and live streaming services, ensuring a better user experience.

d. Legal Compliance: We may use your information to comply with applicable laws and regulations.

3. Disclosure of Your Information

 We do not sell your personal data

We may share your information with:

 a. Service Providers: We may share your information with third-party service providers who assist us in operating our website.

b. Legal Obligations: We may disclose your information to comply with legal obligations, protect our rights, and respond to legal requests.

4. Security

 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Information

 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Choices

 You have the right to:

 a. Access and Correct Information: You may contact us directly to update your personal information.

b. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

7. Children’s Privacy

 Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we are carrying out a service in relation to a child, for instance a naming ceremony or a celebration of life, then we will collect this information from the parent or the guardian who engages our services . We will not share this information with any other third parties outside of the ceremony.

8. Changes to this Privacy Policy

 We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website.

9. Contact Information

 If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [Insert Contact Information].

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.